MoneyThumb Customer Support Portal

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Before requesting assistance if this is related to installation or license issues please check our helpful documentation for both.

Installation Help
Resend License

Our expert support team is always eager to help. If you can’t find answers to your questions in our tutorial guides, FAQs or the learning center, contact us using the form below or email us directly at support@moneythumb.com.

Office Location
533 2nd Street, Suite 227
Encinitas, CA 92024-3558
Corporate Info: 858-461-9766

Toll Free for Sales during business hours: 844-533-5022

Please use the form below or email support@moneythumb.com to get in touch instantly with our Sales or Support Teams during business hours.

We answer 90% of questions within 30 minutes during business hours!

Ready to get started? Fill out the form below; we’re here to help!

"*" indicates required fields

Email Address*

Full Name*

Help Topic*

Do You Need Your License Information Resent?*

Yes

Please click here: https://www.moneythumb.com/request-license/

Do You Need to Reset Your Password?*

Yes

Operating System*

Microsoft Windows

Mac OS X

Please click here: https://www.moneythumb.com/wp/wp-login.php?action=lostpassword

Do You Need to Renew PDF+?*

Yes

Please click here: https://www.moneythumb.com/shop/pdf-plus-addon/

Product*

Bank Name

Product Type*

Subject*

How Can We Help?*

Describe your issue or question in detail.

Screenshots of Errors or Issues

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Accepted file types: pdf, jpg, png, log, csv, doc, docx, xlsx, xls, txt, Max. file size: 10 MB, Max. files: 8.

File You are Having Trouble Converting

Upload the file you are trying to convert.

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Accepted file types: pdf, qbo, csv, qif, qfx, ofx, xlsx, xls, zip, Max. file size: 50 MB, Max. files: 5.

Screenshots of Purchase Errors or Issues

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Accepted file types: pdf, jpg, png, log, csv, doc, docx, xlsx, xls, txt, Max. file size: 10 MB, Max. files: 8.

Screenshots of License Errors or Issues

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Accepted file types: pdf, jpg, png, log, csv, doc, docx, xlsx, xls, txt, Max. file size: 10 MB, Max. files: 8.

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File ID

last ~20 characters of TID

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File name

Original user file name

Cookie	Duration	Description
cookielawinfo-checkbox-analytics	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Analytics".
cookielawinfo-checkbox-functional	11 months	The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessary	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-others	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Other.
cookielawinfo-checkbox-performance	11 months	This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
viewed_cookie_policy	11 months	The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

# of Licenses	Discount
2	20% (That’s 40% off the second seat!)
5	25%
10	30%
50	35%
100+	Contact Us

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MoneyThumb Customer Support Portal

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