pdf2qfx Convert | Help
PDF2QFX Convert is a single step financial data translator that extracts financial transactions from downloaded PDF statements and converts them into QFX format suitable for Quicken® software. PDF2QFX Convert+ adds PDF+, MoneyThumb’s integrated text recognition module to handle scanned PDF statements. See the section on Working with Scanned Documents and PDF+ for information regarding PDF+.
Use PDF2QFX Convert to import transaction data into Quicken when the you downloaded statements from your financial institution in PDF format.
To get started first set your Quicken account information and date formats with thebutton. It is important to select an FID. If your bank or brokerage is not listed, then it is not supported by Quicken, and you need to select the FID of some other bank as a workaround. See more about FID’s below.
Then select thebutton to choose a file to convert. This will bring up a standard file chooser to select your PDF Statement. There are two action buttons, plus the cancel button, at the bottom of the file chooser. Use the button to preview how .pdf files will convert, and to assign and verify which column is which before doing the import. Then select to create the output file. Once you have converted a file with Preview mode, use the buttonto do one-step conversion of other files directly to .qfx file format, suitable for input into Quicken.
Whenever opening a file from a different bank or that has a different style, always first use Preview to verify the column setup. Use the pull-down list at the bottom of each column to select the correct type of information in that column. Be sure to select onecolumn, one column, and either one column or both and columns. If you have a balance column, the column selection should be blank (to ignore it). You can also choose which transactions to convert. See more about Preview Mode below.
If the PDF2QFX Convert log has an entry that the conversion did not find separate credit/debit sections, then check the plus/minus sign of the entries in the Preview window. If they need to be flipped, then select the checkbox forand the amounts will be correctly output to your .qfx file.
Selectat the bottom of the Preview Screen to finish the conversion and create your .qfx file. Run subsequent conversions of PDF statements from the same bank with the button, select a file and then
Read the .qfx file from within Quicken using, , . Do NOT try to read as a Quicken Transfer File (.qxf) which is something else entirely.
- Microsoft Windows® full install
- Download PDF2QFX.exe for Windows, save the file to your computer, and run the installation program by double clicking the file.
- If you do not have have Java installed it will be automatically downloaded during the installation.
- Mac OS X® full install
- Download PDF2QFX.dmg for Mac OS X, save the file to your computer. Locate the file in the download area, open it by double clicking, then and run the installer.app by double clicking it.
- If you do not have have Java installed it will be automatically downloaded during the installation.
- Portable Installation
- Download PDF2QFX.zip and save the file to your computer.
- If running on Mac OS X the unzip will be done automatically as part of the download, and PDF2QFXportable.jar should be in your user download folder.
- If running on other operation systems run zip or winzip on PDF2QFX.zip and extract PDF2QFXportable.jar to a suitable folder such as C:\Program Files\MoneyThumb.
- Make sure you have Java installed on your computer. If you do not have Java already installed, download it for free at www.java.com.
- Download PDF2QFX.zip and save the file to your computer.
On Microsoft Windows, the easiest way to enter the license is to copy the license file PDF2QFX.lic from the product confirmation e-mail to the same folder where you installed PDF2QFX Convert – i.e. C:\Program Files\MoneyThumb\PDF2QFX.
Otherwise enter the license by copying the license string (CTRL-C) from the confirmation e-mail and pasting it (CTRL-V) into the license dialog. To enter the license string manually from within the program
After you enter your license, your license email will be shown in the program title bar, and in.
There are two things to do before running PDF2QFX Convert:
- Download a PDF statement from your bank or brokerage web site. These are often identified with the red PDF or Get Adobe Acrobat logos.
- Get the account number of the Quicken account into which you want to import transactions. If you are creating a new account, then any number will suffice. If you wish to import transactions into an existing account, then Quicken will match up the account numbers, and you will want to import into the correct account.
On Windows or Mac OS X, double click the PDF2QFX Convert icon on your desktop.
You may also run PDF2QFX Convert from the Windows Start Menu, or run PDF2QFX.exe on Windows or PDF2QFX Convert.app on Mac OS X.
If you are running the portable version, run PDF2QFXportable.jar by double clicking it, or starting it as a Java program.
Use thebutton to bring up the Settings dialog:
First use thepull-down menu to select the correct type for the .qfx file – Bank, Credit Card, or Investment. In addition there are four pieces of account information that may be inserted into the QFX file when it is created. The only one of these that is critical is the . This is a four or five digit number that Quicken uses to identify the financial institution. Quicken will validate the FID over the Internet when reading in the QFX file, and it must be correct and valid, or Quicken will abort the file import.
Set the Quicken account information with thebutton. This will bring up the dialog below. First, select the as Bank, Credit Card, or Investment in the drop down list.
Select “” in the dialog and it will bring up a window with all the Quicken Financial Institutions that are listed for that type of account. Type some or all of the name of your financial institution into the search box at the top to search within the list. Scroll down the list to find your bank and select it. The bank URL is also included to help resolve ambiguity if your bank has a name that is similar to other banks.
If your bank or brokerage is not listed, then Quicken will not import QFX files (Web Connect files) that are identified as being from that financial institution. The only workaround is to use an FID from some other bank. You can still name the account to include the name of your financial institution. So long as you as not also doing Quicken Direct Connect downloads into the same account, it will work just fine. There are some Financial Institutions that provide Direct Connect, but do not support Web Connect, and if you use one of these, you will have to create two accounts and move transactions from one to the other.
Just remember that the FID is critical for Quicken, and although PDF2QFX Convert will run without one, it will give a warning, and Quicken will give an error when reading the QFX file.
QFX files are required to have account information. All files require an account number and bank accounts also require a bank routing number. If you don’t want to save your accounts numbers for security reasons, then you can skip entering this this information. If you do provide your account number to be inserted into the QFX file, then Quicken uses that number to automatically determine which account to import into. If you are always importing into the same account, then PDF2QFX Convert will save the information from session to session, so you do not have to re-enter it. For PayPal users, your account number is the email address you use to sign into PayPal. Note that PDF2QFX Convert does not access the Internet at all, so any information entered is only saved on your computer, and is not sent over other web or to any other computers.
To determine the account number to use in the QFX file, PDF2QFX Convert will look in the following locations, in order.
- Values from the dialog window (see above). Once again, if you are concerned about entering your account number, then don’t, and either manually edit the QFX file after it is created, or match up accounts when doing the Quicken import.
- The PDF file name, if it is a number without any letters.
- As a last resort, PDF2QFX Convert will use an arbitrary default number for the routing number and account number. You will then have to manually match accounts when reading the QFX file into Quicken.
The bank account routing number is required by QFX for bank accounts (but not for credit cards or investment accounts). However, it is not actually used by Quicken, so if you don’t specify one, PDF2QFX Convert will insert a default value and Quicken will accept it.
Lastly, the currency needs to be specified. US Dollars are the initial setting, use the drop down to select a different currency.
If your PDF statements have a password that you need to enter in order to view them, then use the setting for. The password is not saved for security reasons, so you need to enter a password each time you start PDF2QFX Convert. However, if you are converting multiple statements that require the same password, the password will be applied to multiple conversions in the same session.
If your PDF statement has multiple accounts (such as a checking and a saving account) you can restrict the pages converted so that only a single account is processed. Enter values into the dialog forto specify a page range. The first value is the page number of the first page to convert, the second value is the page number of the last page to convert. All other pages will be ignored.
Many banks simply use the month and date for individual transactions, with the year being elsewhere on the statement. PDF2QFX Convert
determines the calendar year from other dates in the statements, but if the year is not found correctly, this is an override.
Theis for PDF Statements that have extremely wide or narrow text. PDF2QFX Convert will automatically determine a good value, but if your initial conversion has extra spaces where they shouldn’t be, or no spaces where they should be, this is a way to override the calculated value.
is used when the PDF Statement has two columns for transactions but has extra text outside the viewable area that is causing the second column to be unrecognized. Use this value to override the page width manually, for example to 8.5. The value is always in inches.
is normally on. Turn this off if the converter is not recognizing transactions that only have a number as the transaction description or payee.
can be used for banks that use a month-day format of ‘mmdd’, without any space, dash, or slash between the month and day. Setting this option may cause non-date values such as check numbers to be interpreted as dates, so use with caution.
This option is used very rarely, but is for the case where your PDF statement has different columns of currency values, but the different columns do not identify debits versus credits. This would be evident when converting the statement in Preview mode. Most statements with multiple columns have one column for credits, one for debits, and perhaps another for balances. This is what the converter expects. However, if your bank created statements with different columns that do not identify debits vs credits then you would need to turn on this option. The only known bank that does this is PNC, where one column is used for checking withdrawals and another for check card debits. When this option is on, all the currency values will be assumed to be in a single column and the converter will rely on the section names or plus/minus values to distinguish credits versus debits. If your bank only has one column of currency values, then this option makes no difference.
Use this option when your statement may already have text from a previous OCR process. See the section on PDF+ for additional information.
PDF2QFX Convert can read dates either in US format (month-day-year) or European format (day-month-year). Use the Settings button to select the date format that is used in your PDF file. If your dates have the month name or abbreviation rather than a number, then this setting is not applicable. Note that there is no need to specify a date format for QFX files.
Positive and Negative Charges
Normally bank statements will have charges as negative numbers and payments as positive numbers. That is what Quicken expects. Many credit card companies switch things so that charges are positive – showing an increase in your balance – and payments are negative. Use thedialog to select if this is how your PDF statement is formatted.
Assigned Column Names
Column names can be preassigned to your conversions. Whenever you use Preview Mode, the column names are saved and automatically assigned to subsequent conversions. See the description of Preview Mode, in the following section. The current column names are displayed in the text box in this section.
Select the checkbox forto enable or disable the columns from Preview Mode.
PDF2QFX Convert can be run in two modes – Preview Mode and Express Mode. If you are just getting started, then use Preview Mode for reading your .pdf files. If you have run PDF2QFX Convert previously on a similar file and are sure that the columns are correct then it’s faster to use Express Mode. Express mode can be used for all formats. To run either mode, start with thebutton.
Select thebutton and this will bring up the file chooser dialog. Navigate to the folder containing the .pdf file, select the file, and then select at the bottom of the dialog.
This will extract the transactions from your PDF file and bring up a preview window that displays the transactions which were found. The account type at the top of the window will be fixed to the Quicken account type you chose in thedialog. At the bottom of each column is a selector that contains the name of the data in that column. It may have already been set correctly by PDF2QFX Convert based on column headings in the PDF file. If it’s not correct, use the pull-down to select the correct type of data. Each type can only be used in one column, so types that have already been used will be grayed out. If you have many columns, you can increase the width of the columns of interest by going to the header row and dragging the column separator to increase the width of the column, and of course drag a corner of the window to enlarge it as well.
Most credit card statements have the the signs of amounts reversed so that credits are a minus amount, and charges are positive. If separate credits and debits sections were not found, then the preview screen may show credits as negative. In this case the checkbox forshould be selected. This will ensure that debits and credits are correctly labeled in the QFX file, and imported correctly into Quicken.
The only required columns are the, , and depending on whether the transaction amounts are in one column or two, either or both and . If your statement has an column that has positive amounts for both credits and debits then you also need to select a column that has the type – typically Credit/Debit or CR/DB. If your PDF statememt has a column for ‘Balance”, it should not be used – the entry in the pull down list should be blank. Quicken will calculate the balance using all the transactions in the account. Use the button to empty the column selectors and start over.
Thecolumn is the downloaded payee name for your accounting application. You can also have the payee name duplicated at the start of the memo field by using the selection. This is useful if you need to see more than the QFX limitation of 32 characters for the payee name.
Thecolumn is used for Check Numbers, if those are present in your PDF Statement. The column should only be used for credit card statements that have a unique reference number for each transaction.
To create a Memo that combines two different columns choosefor the the first part of the memo, and for the second part. The text from the two columns will be combined into a single Memo, with a space between the two text strings.
For brokerage accounts, thecolumn is the type of transaction such as Buy or Sell, the , ticker , and are the various security identification fields and the , , , and fields describe the transaction.
The column calleddetermines whether the transaction will be processed into the QFX file. If you have some transactions that you wish to ignore, deselect the checkbox in the column. Use the checkbox at the bottom to deselect or select all transactions.
When the column names are correct selectat the bottom of the preview window. The conversion will proceed, giving some statistics on how many lines were processed and create a QFX file with the same name. If a QFX file with that name already exists you will be prompted to overwrite it.
Preview Mode column settings will be automatically remembered, and will apply to subsequent Express Mode conversions. To clear Preview Mode, either run a different file in Preview mode or use thebutton and then uncheck the checkbox for .
Express mode can be used for all conversions, although it is highly recommended that whenever converting a pdf file from a new source, you should first use Preview Mode to make sure the column setup is correct. Select thebutton and this will bring up the file chooser dialog. Navigate to the folder containing your input file, and select at the bottom of the dialog. PDF2QFX Convert will run, giving some statistics on how many lines were processed and create a .qfx file with the same name. If a .qfx file with that name already exists you will be prompted to overwrite it.
To run PDF2QFX Convert from the command line or a script simply invoke it on Windows as:
Or for the portable version
There is no need to specify an output file name, PDF2QFX Convert will use the same name and an QFX extension. The log will be written to a file with the same name and a .log extension, or ERROR.log if the input file name is invalid.
Note that if the output file already exists, it will be overwritten. And if your input file name has any spaces in it, remember to use quotes – for example:
PDF2QFX “input file.pdf”
This section is only applicable if you purchased PDF2QFX Convert or the PDF+ AddOn. Running with PDF+ is virtually identical to running the normal version. In most cases the converter will recognize that the PDF statement does not contain readable text, and will automatically invoke the text recognition module. The main noticeable difference is that the text recognition takes much longer than files that don’t need text recognition.
When scanning documents to be processed by PDF2QFX Convert+ it is best to scan at a resolution of 300 dpi (dots per inch). Most scanners should have this as an optional setting. And obviously the cleaner and crisper the document scans, the better the recognition will be. A speck of dirt in the wrong place, such as making a keyword like ‘Debits’ unintelligible can throw off the entire conversion.
After text recognition and conversion, the converter will also automatically refine any transaction date or amount values that appear to be incorrect with Pin Point recognition, and redo the conversion. The number of values refined will be shown in the converter log. If there are still values that appear to be incorrect, the converter log will list the number of lines that should be manually corrected, and identify those lines in Preview mode. Those transactions will be highlighted in yellow, and will have the Use box unchecked.
You can then review the text in those lines, and edit them to make any necessary corrections. Edit like you would a spreadsheet – select the cell and then edit the text in that cell. Sometimes the highlighted lines may be extraneous text that is not a transaction, simply ignore those. If you do edit the lines to create valid values, check thebox so that they will in included in the output. You can also edit any other text, and if something is missing, even insert a new transaction using the button. If you don’t want to include a line, uncheck the Use box.
In the example above, there were a few transactions where the ‘g’ in ‘Aug’ was fuzzy and was recognized as ‘a’. In this instance one should change those dates to 8/25/2012 and 8/27/2012, and then the statement will be completely correct.
f you are converting scanned documents that had text recognition done by other Optical Character Recognition (OCR) software then you can choose to either use the text from the previous OCR software or use the MoneyThumb’s integrated PDF+ with Pin Point text recognition. Theoption tells the converter to always use PDF+ text recognition. If that box is unchecked PDF2QFX Convert+ will process those files using the searchable text created by your previous OCR. Always running with text recognition will take substantially longer, but will also generally get more accurate results than using the results from other OCR software. That is especially true when compared to free OCR software that may have come with your scanner.
Lastly, there are also a few banks that create PDF statements from images and a very few who create PDF statements with an internal encryption. Bank statements created from images should automatically be processed by PDF+, since no readable text will be found. Statements with an internal encryption will generate unusable text, so , they can only be correctly processed by using the Settings option above. You can recognize these statements by copying and pasting text from your PDF reader to any editing program, and seeing random text characters rather than the text you copied.
The easiest way to import the QFX file is simply to double-click it from Windows Explorer or Max OS X Finder. You can also read the QFX file while running Quicken. Simply select, then from the pull-down menu select , and then This will bring up the standard File Open dialog, select the file, and then select . The transactions should be read into Quicken. Do NOT try to read the QFX file as a Quicken Transfer File (.QXF) which is something else entirely.
One of the advantages of using QFX file format is that Quicken ‘remembers’ which transactions it previously read, and will not read the same transaction again. If your PDF file has a transaction ID from your financial institution, then make sure that the column header is correct, and PDF2QFX Convert will use that transaction ID. PDF2QFX Convert will generate transaction Id’s if they are not available, but they will not match up with direct downloads from your financial institution.
The list of FID’s (Financial Institution ID’s) actually comes from your Quicken install, and is the list of banks that have paid to be included as a Quicken supported bank. A bank may be supported for checking accounts , credit cards, investment accounts, or any combination thereof. If your bank chose not to be included, then it will not be in the FID list and Quicken will not import transactions using that bank name. It has nothing to do with PDF2QFX Convert. However, there is a very simple workaround which is to use the FID of some other Financial Institution. You can use pretty much any other FID you want. You should probably choose one that is not a bank you have other accounts at, is a large bank that is unlikely to drop Quicken support, and has a name that is similar to or that you can associate with your bank name.
This error generally means that the PDF file is a image file, not a text based (or searchable) PDF file. Image PDF’s are created when scanning or a small minority of banks create a PDF statement with a few images rather than text. You can verify this by trying to select a line of text while viewing the PDF file in Adobe Acrobat. Depending on the type of PDF file, the selection are will either snap to a line of text, or just be a rectangle following the cursor.
In either case you will need PDF2QFX Convert+ with text recognition in order to process this file. You could also use other OCR software, although MoneyThumb’s PDF+ is unique in being optimized for recognizing financial transactions.
This error can be caused by anything from PDF2QFX Convert not working correctly on your bank’s PDF file to a PDF file that has internal encryption or images that makes it impossible to convert.
A quick test is to verify whether the text in the statement is extractable. Open the statement with Adobe Acrobat, select the text for a transaction, and use Edit, Copy to copy the text to the clipboard. Open any kind of text or document editor (i.e. Notepad, Word, TextEdit, Pages) and paste the text into the program.
If the text does not paste correctly, then it’s an image, or somehow encrypted, and the statement can only be processed with PDF2QFX Convert+. You may need to turn on the option for .
If text was processed, there should be a line in the log like “Found 100 lines with a date, 90 lines with a currency value, 80 lines with both.” If this line is missing or the number of lines found is much lower than expected, then the statement has spacing, date, or currency formats that are not being recognized. You would need to send the file to MoneyThumb for further investigation.
If date and currency values were found, then the formatting of the statement is likely causing a problem. If your statement has multiple sections for different accounts, that can sometimes cause confusion. It can often be corrected by only processing pages for one section of the file at a time. Enter values forin the lower right of the menu.
If transactions are still not being found, you would need to send a test file to MoneyThumb for further investigation. We can send you a procedure to remove you personal information from the PDF statement.
If the PDF2QFX Convert log ends with this message, then PDF2QFX Convert was unable to find distinct sections for credits and debits in the PDF statement. If your PDF statement has plus and minus signs, then you should check that they are correct and if not, use thesetting in the top right of the Preview dialog to switch all credits and debits. If you are running multiple statements from the same bank, use to set the switch signs option for all conversions. If all your transactions are positive numbers, then PDF2QFX Convert was unable to recognize the sections correctly. If all your transactions are positive, then PDF2QFX Convert was unable to recognize the sections correctly.
A workaround is to run PDF2QFX Convert twice; select all the credits the first time, and then the debits, switching thecheckbox so that the transactions are positive on the first run and negative on the second. Select the checkbox under the column to choose which transactions will be processed. The checkbox at the bottom of that column will select/deselect all transactions.
Lastly, PNC customers should check the option underfor .
This warning is similar to the warning above regarding credit/debit sections, but PDF2QFX Convert did find separate columns for credits and debits, just could not determine which is which. Therefore, you should simply ensure that the debits and credits columns are identified correctly in Preview mode. If the columns in your statement do not distinguish credits and debits, then you should use theoption for .
Most bank statements don’t have the year on individual transactions but have the year in the statement date. This is normally picked up by PDF2QFX Convert. However if the statement date is not present or there are other dates found in the statement, sometimes all the transactions will have an incorrect year. To override the year value found in the statement, specify a year in themenu, using the value on the lower right.
Quicken Error: “Quicken is currently unable to verify the financial institution for this download. Please try again later.“
When you import the QFX file into Quicken, if you receive an error “Quicken is currently unable to verify the financial institution for this download. Please try again later.” then the FID is incorrect. Quicken is very picky about this. The financial institution must be currently in good standing with Quicken for Web Connect download, and the account must be of the correct type. Quicken distinguishes between financial institutions that support investment accounts versus those that support bank and credit card transactions.
PDF2QFX Convert will only display those FID’s that are listed as being able to import Web Connect files of the account type you selected. If you don’t see your bank or brokerage, Quicken will not accept Web Connect files from that financial institution. Quicken tends to have different names for banks and brokerages at the same financial institution and if your financial institution does not support web connect for the type of account you are trying to import, then even though you choose a bank with the same name as your brokerage, you will get the error listed above when trying to import into Quicken. Also, even though a bank may be listed, Quicken may still give this error. That problem seems mostly to occur with small banks, perhaps they did not stay current with Quicken.
If you are running into a brick wall with Quicken FID’s, one workaround is to use an FID for some other financial institution other than the one you actually use. However, if you already are downloading from your financial institution, then you would have to have two accounts and copy transactions from one to the other. Therefore, this is practical only if you don’t already download directly from that financial institutional, or you import transactions very infrequently.
If Quicken is refusing to link a QFX import to an existing account, then make sure that the account type was set correctly – see the section above on Setting Quicken Account Info. Quicken will only allow you to import credit card QFX files to credit cards accounts, bank account QFX files to bank accounts, and so forth. If the account number was not specified accurately in the Quicken Account Info, then Quicken will generally allow you to do a manual match, but it will also change the account number in Quicken.
The most common reason for this is that you need to accept the transactions into the Quicken account register. In Quicken, go to the account register, select thetab at the bottom of the register, and accept the transactions.
Also review the log in the PDF2QFX Convert log window, and make sure that the transactions were processed. If not, the cause may be a missing header – see next paragraph.
There are missing columns which are needed to process the PDF file. The date might be missing, there might be a credits column without a debits column, or similar types of missing data. Review the column names in Preview Mode.
Review the log in the PDF2QFX Convert log window. Often the cause is a missing header. Use Preview Mode to correct the column description using the pull-down menus at the bottom of each column. To enter Preview Mode, run the conversion by selecting thebutton rather than the button.
If you are importing the QFX file into Quicken and information is switched (i.e. the Payee is what you expected for some other field) then the headers in the PDF file may be mislabeled. Use Preview Mode to correct the column description using the pull-down menus at the bottom of each column. To enter Preview Mode, run the conversion by selecting thebutton rather than the button.
If your bank statement has one column for credits and another column for debits, then make sure that those columns are correctly labeled.
If your banks statement has all the amounts in a single column and the amounts are switched (i.e. credit card charges are showing up as positive rather than negative) then use checkbox(in the upper right corner of the Preview Mode screen.
The QFX file format does not permit payee names longer than 32 characters. That can cause problems with longer payee names being truncated on import into QuickBooks. It is not possible to change that limitation, but PDF2QFX Convert does have a workaround. In Preview Mode, select the column definition for the payee to be. This will put the payee into both the Payee field (truncated to 32 characters), and the start of the Memo field. This will make the full payee name visible in your Quicken transactions.
Although Quicken does allow the importing of QFX files with investment transactions, many well known brokerages (Fidelity and Charles Schwab to mention two) only support Direct Connect downloads and do not currently support Web Connect, i.e. QFX files. In fact most brokerages that support Direct Connect do not support QFX. The Quicken FID list specifies what types of files each financial institution handles – Direct Connect, or Web Connect (QFX) – and if your brokerage is not listed as being able to import QFX files, then Quicken will not allow you to import transactions from that brokerage. If your brokerage web site does not provide the ability to download a QFX file, then you will probably not be able to import one, even though the file is completely valid. See the paragraph above regarding Errors.
When importing QFX files, Quicken relies on the security name and the security CUSIP. The CUSIP is a 9 digit field that uniquely identifies the security. However, most brokerage statements will not contain a column with the CUSIP. If there is no CUSIP present, PDF2QFX Convert will give a warning and use an alternate method of defining the security name. This method is accepted by Quicken, but the securities in the QFX file may not be matched up with previous securities downloaded into Quicken.
Because a QFX file can only contain transactions from a single financial institution, PDF2QFX Convert will only process the first account found in a PDF file when creating a QFX file. To process other accounts in the PDF Statement, use the setting forto restrict the portion of the statement which is processed.
After PDF2QFX Convert has run, you may wish to save the log information to a file. Select the Save Log button. This will bring up a File Save dialog. Simply specify a file name and select Save.
To clear the log information select thebutton.